FAQ

If you already know what you want to buy, we offer you the possibility of pre-ordering it so that it won’t run out. If you come often and you usually take the same products, you can ask us to set them aside for you every day (or the days you want); if you want to place a larger order, we recommend you let us know two days in advance to make sure we can serve you as you deserve.

Whatever your case may be, don't hesitate to place your order through any of our contact forms, we don't want you to miss out on your favourite products!

At Roque Artesanos we are still committed to handicraft and tradition. Therefore, all our products are made as they were before, respecting the necessary time and choosing the best raw materials. And this process is carried out daily, so that the bread, confectionery, and sweet or salty pastries that you take home every day are always freshly baked.

Our artisans are in charge of carrying out the whole process; from refreshing our sourdough, preparing accurately the recipes, shaping each piece, baking and decorating them to give the final touch, everything goes through the experienced hands of our master bakers. This is how we ensure that the products we offer are unique and have a special flavour.

If you are thinking of trying any of our products, but you have any kind of intolerance, allergy or specific diet (vegetarian or vegan, for example), you have nothing to worry about. At Roque Artesanos we have at your disposal an allergen chart of all our products, so that it is easier for you to know which ones are suitable for your particular situation.

At the moment, you can find a paper chart in our four physical shops, but it will soon be available online on our website. If you can’t come to our shops, we encourage you to contact us and ask for the information you need. We will do our best to help you.